Incident management stories - Page 4
Suffered a data breach? Here’s how you manage the fallout
Fri, 6th Jul 2018
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breach prevention
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risk & compliance
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cybersecurity
From a communications perspective, an incident response plan should do one thing: reassure your customers that you care.
Businesses confident about their 'cyber resilience' - but 77% don't have an incident response plan
Mon, 19th Mar 2018
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breach prevention
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cybersecurity
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ibm
Most organisations lack a formal cybersecurity incident response plan, but feel more cyber resilient than last year, according to a study by IBM and Ponemon.
Proficio to deepen APAC presence after 'record-breaking' 2017
Wed, 17th Jan 2018
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mssp
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proficio
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incident management
Proficio plans to expand its global presence across Asia Pacific, Europe and Latin America after a record-breaking 2017.
The top three reasons to reinforce your SIEM with incident management
Tue, 28th Nov 2017
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siem
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manageengine
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incident management
Given the wide scope of SIEM, planning for a smooth transition to the incident management process can prove beneficial for several reasons.
Carbon Black taps ex-Microsoft talent for channel VP role
Mon, 13th Nov 2017
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microsoft
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carbon black
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channel manager
Carbon Black appoints Victor Gureghian Baez, former Microsoft executive, as VP of worldwide channels to drive growth and expand global reseller footprint.
Ever wanted to know how Xero does incident management?
Wed, 4th Oct 2017
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uc
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devops
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fintech
DevOpsDays Auckland commenced yesterday, featuring a packed schedule of talks on incident management and the use of chatbots.
Interview: BlackBerry talks crisis management, security and disruption
Mon, 26th Jun 2017
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smartphones
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dr
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cloud services
We interviewed BlackBerry AtHoc senior vice president Ly Tran about the company, crisis management and how it ultimately relates to cybersecurity.
The do's and don’ts of responding to ransomware
Thu, 11th May 2017
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malware
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ransomware
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cybersecurity
Ransomware set to increase in volume and variety in 2017, but a smart incident response strategy can help prevent losses.
To speed up crisis response - just get texting, says Soprano
Tue, 4th Apr 2017
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dr
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healthtech
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cloud services
Australian software design firm, Soprano Design, has added its crisis management tool, RapidAlert, to the Mobile Enterprise Messaging Suite (MEMS).
FrontRange turns up the HEAT
Thu, 21st Mar 2013
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risk & compliance
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incident management
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it infrastructure
FrontRange boosts HEAT Service Management with version 7.2, enhancing Service Catalog and Workflow Automation, promising greater efficiency and cost savings.
Service with a smile
Wed, 1st Jul 2009
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itsm
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it management
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incident management
Organisations facing IT management changes can consolidate their service desk for streamlined support, higher service levels, and reduced costs.