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How to hike the chasm from AI hype to reality in customer experience
Data Protection

How to hike the chasm from AI hype to reality in customer experience

Firms face a chasm between AI hype and CX reality, with security, compliance and organisational readiness the real keys to progress.

By Brad Murdoch • 9 min read • Wed, 25th Feb 2026
AI in cloud ERP to speed finance close by 30% by 2028
Data Analytics

AI in cloud ERP to speed finance close by 30% by 2028

AI-enabled cloud ERP could cut finance close times by 30% by 2028, as Gartner tips modular, automated systems to reshape CFO agendas.

By Sofiah Nichole Salivio • 4 min read • Wed, 25th Feb 2026
Arctic Wolf snaps up Sevco to boost exposure insight
Hybrid Cloud

Arctic Wolf snaps up Sevco to boost exposure insight

Arctic Wolf buys Sevco to fold its exposure assessment tech into the Aurora Platform, promising sharper asset insight for security teams.

By Sean Mitchell • 3 min read • Tue, 24th Feb 2026
SAP rebrands Emarsys as Engagement Cloud for AI CX
Software-as-a-Service

SAP rebrands Emarsys as Engagement Cloud for AI CX

SAP renames Emarsys as Engagement Cloud, adding an enterprise edition to unify governed, AI-driven customer interactions across systems.

By Sofiah Nichole Salivio • 3 min read • Sat, 21st Feb 2026
Ataccama named Leader in 2026 Gartner data quality MQ
Data Analytics

Ataccama named Leader in 2026 Gartner data quality MQ

Ataccama named a Leader in Gartner's 2026 Magic Quadrant for augmented data quality, topping the Completeness of Vision axis.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
Cayosoft posts 76% ARR surge on identity recovery boom
Software-as-a-Service

Cayosoft posts 76% ARR surge on identity recovery boom

Cayosoft posts 76% ARR jump for 2025 as identity recovery demand soars and it wins major public sector and enterprise customers.

By Catherine Knowles • 4 min read • Fri, 20th Feb 2026
SUSE buys Losant to boost open source industrial IoT
Virtualisation

SUSE buys Losant to boost open source industrial IoT

SUSE acquires Industrial IoT platform Losant, vowing to open source the tech as it expands from edge infrastructure into automation software.

By Catherine Knowles • 6 min read • Fri, 20th Feb 2026
Seismic unveils AI agents to curb GTM sales tool sprawl
Customer Relationship Management

Seismic unveils AI agents to curb GTM sales tool sprawl

Seismic launches new Aura AI agents and a Page Builder to tackle sales tool sprawl and speed go-to-market content, deals and workflows.

By Joseph Gabriel Lagonsin • 4 min read • Fri, 20th Feb 2026
Selector raises USD $32m to boost AI observability push
DevOps

Selector raises USD $32m to boost AI observability push

Selector raises USD $32m at a USD $375m valuation to expand its AI-driven observability platform and accelerate global enterprise growth.

By Karen Joy Bacudo • 4 min read • Fri, 20th Feb 2026
Gartner: LLMs to reshape PR budgets & staff chatbots
Marketing Technologies

Gartner: LLMs to reshape PR budgets & staff chatbots

Gartner predicts public LLMs will double PR budgets by 2027 as AI search reshapes discovery and employee chatbots replace intranets.

By Sean Mitchell • 4 min read • Wed, 18th Feb 2026
Sage adds AI to Intacct for faster, clearer finance work
Data Analytics

Sage adds AI to Intacct for faster, clearer finance work

Sage has embedded new AI tools in Sage Intacct to speed period-end close, sharpen cash visibility and cut manual finance workloads.

By Karen Joy Bacudo • 4 min read • Wed, 18th Feb 2026
Sage adds new AI tools to boost Intacct finance teams
Data Analytics

Sage adds new AI tools to boost Intacct finance teams

Sage unveils new AI tools in Intacct to speed finance closes, sharpen cash visibility and cut manual work across mid-sized organisations.

By Sofiah Nichole Salivio • 4 min read • Wed, 18th Feb 2026
Xiid & Cytex link AI governance with zero trust access
Firewalls

Xiid & Cytex link AI governance with zero trust access

Xiid and Cytex join forces to fuse AI governance with zero trust access, targeting shrinking attack paths and stricter cyber regulation.

By Catherine Knowles • 4 min read • Sun, 15th Feb 2026
Okta unveils tools to detect & govern shadow AI risks
Privileged Access Management

Okta unveils tools to detect & govern shadow AI risks

Okta launches Agent Discovery to uncover and rein in shadow AI agents, mapping risky app access and tightening identity-based controls.

By Sofiah Nichole Salivio • 4 min read • Fri, 13th Feb 2026
Gartner warns misconfigured AI could halt G20 power
Robotics

Gartner warns misconfigured AI could halt G20 power

Gartner warns a misconfigured AI in cyber-physical systems could knock out critical infrastructure and power in a G20 nation by 2028.

By Mark Tarre • 4 min read • Fri, 13th Feb 2026

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People.ai links SalesAI to MCP for trusted CRM data
Customer Relationship Management

People.ai links SalesAI to MCP for trusted CRM data

People.ai plugs SalesAI into MCP so Claude, Copilot and ChatGPT can tap cleaner revenue data directly inside existing AI workflows.

By Sofiah Nichole Salivio • 4 min read • Fri, 20th Feb 2026
Backslash raises USD $19m to secure AI 'vibe coding'
Manufacturing

Backslash raises USD $19m to secure AI 'vibe coding'

Backslash raises USD $19m to secure emerging AI 'vibe coding' workflows as autonomous agents reshape how enterprise software is built.

By Joseph Gabriel Lagonsin • 5 min read • Fri, 13th Feb 2026