Gartner stories
Workforce analytics technology can help you gauge the effectiveness of your initiatives and determine where your future efforts should be focused.
NICE has been recognised as a Customers' Choice in the 2024 Gartner Peer Insights for Contact Center as a Service, marking its second accolade.
Epicor has been named a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Product-Centric Enterprises for the second year running.
Infor has been named a Leader in Gartner's 2024 Magic Quadrant for Cloud ERP for Product-Centric Enterprises for the fourth year running.
Red Hat launches OpenShift 4.17 with AI, edge, cloud and security upgrades, enhancing hybrid cloud, model management, and edge computing capabilities.
For the third consecutive year, Workday has been named a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises.
8x8 has launched new AI-driven enhancements to its cloud platform, aiming to boost customer engagement and support over 50 languages for live chats.
Gartner warns that 40% of AI data centres could face power shortages by 2027, jeopardising growth and sustainability in the sector.
EXL has unveiled its new Insurance LLM, enhancing claims accuracy by 30% for the insurance sector, leveraging NVIDIA partnerships and advanced AI techniques.
New CFOs face critical challenges in their first months, with a structured onboarding process essential for success, according to Gartner's Michelle Carlsen.
Newgen Software has been named a niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.
Newgen Software has been named a Niche player in the 2024 Gartner Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth consecutive year.
NTT DATA and Palo Alto Networks have unveiled a new MXDR service, enhancing cybersecurity resilience for enterprises in an era of evolving threats.
Newgen Software has been acknowledged by Gartner in the 2024 Magic Quadrant for Enterprise Low-Code Application Platforms for the fifth year running.
Fortinet has launched FortiDLP, a next-gen data loss prevention solution designed to enhance security management and address insider threats for enterprises.
NICE has been named a Leader in the 2024 Gartner Magic Quadrant for Contact Centre as a Service, marking its tenth consecutive year in this position.
Dayforce has been recognised as a Leader in the 2024 Gartner Magic Quadrant for Cloud HCM Suites, marking its fifth consecutive year of achievement.
SoftServe has been recognised as a Challenger in Gartner's 2024 Magic Quadrant for Custom Software Development Services, highlighting its focus on Generative AI.
Freshworks has unveiled the Freddy AI Agent, designed to boost customer and employee experiences by autonomously resolving service requests in minutes.
New Relic has expanded its presence in India by launching a new office in Bengaluru, featuring over 300 seats to support its growing teams.