Freshworks stories - Page 4
Freshworks expands local product hosting on Sydney data centre
Wed, 3rd Jul 2019
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uc
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hyperscale
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dc
Launched in January last year, the Sydney data centre already hosts the popular Freshdesk and Freshservice products.
Freshworks enhances its AI-powered Omnibot
Mon, 29th Apr 2019
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robots
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ai
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bots
Freshworks launches AI-powered predictive engagement engine that provides proactive insights for sales and support teams.
Freshworks launches first APAC data center in Sydney
Tue, 23rd Jan 2018
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freshdesk
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retail
Freshworks has launched its first Asia-Pacific data center in Sydney, enhancing security and meeting local data sovereignty and privacy requirements.
Freshworks launch messaging product for customer engagement
Mon, 25th Sep 2017
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cx
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martech
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messaging
The company says the solution provides a suite of website and in-product engagement capabilities, which help businesses capture more leads.
Freshworks makes new position to bring in ex Akamai managing director
Fri, 18th Aug 2017
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data analytics
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martech
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cdp
Freshworks has announced the appointment of SIdharth Malik to the specially created position of chief revenue officer.
Freshworks acquires startup's chatbot-building platform
Mon, 24th Jul 2017
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uc
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martech
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healthtech
Joe Hukum’s technology is powered by a robust decision tree framework that automates sales, service, and support workflows, across various channels.