Features stories

Talkdesk has launched its Knowledge Creator feature, leveraging generative AI to transform customer service knowledge bases and improve agent support.

Pigment has unveiled Analyst Agent, its inaugural AI tool, aimed at empowering senior executives to enhance business strategy amid evolving market conditions.

SAP has unveiled 'Joule for Developer', a suite of AI co-pilot tools aimed at streamlining the application development process across its Business Suite.

DeepL has unveiled Clarify, a new feature aimed at improving interactivity in AI translations for businesses, enhancing user engagement and precision.

Zoom and Mitel have unveiled a new hybrid communication solution that merges Zoom's collaboration features with Mitel's telephony systems, catering to enterprises' evolving needs.

Intel has unveiled its expanded Core Ultra (Series 2) AI PC portfolio, aiming to enhance global business performance with advanced processors and features.

Linnworks is unveiling new features on its Connected Commerce Ops platform at the upcoming Linnovation showcase, enhancing support for retailers facing market changes.

Oracle NetSuite has unveiled new generative AI features aimed at boosting operational efficiency for businesses across Australia and New Zealand.

Equativ has unveiled its revamped curation platform, Maestro, enhancing campaign management with new features for superior ad placement and brand safety.

CloudSEK's latest report reveals how cybercriminals exploit Zendesk's subdomain feature to create convincing phishing scams, risking brand trust and security.

Australians travelling this holiday season can now manage their health with new features on the my health app, enhancing access to vital information.

AttackIQ has launched Flex 3.0, an agentless security control validation tool integrated with Splunk, enhancing organisations' threat detection capabilities.

Opera has unveiled a significant upgrade to its gaming browser, Opera GX, enhancing customisation and introducing a sleek new design for over 30 million users.

Dynabook has launched the Portege X30W-M, a 2-in-1 laptop designed for professionals, featuring AI capabilities and a lightweight build from USD $2,240.

Yuno has launched Smart Routing, an automated payment solution to optimise processes for merchants, enhancing approval rates and reducing costs.

Red Hat has launched OpenShift AI 2.15, enhancing AI scalability and adaptability for enterprises operating in hybrid cloud environments.

Skillable has launched new features to enhance virtual lab creation, facilitating easier training development for users worldwide and driving innovation.

N-able has launched Fortified Copies from Cove Data Protection, a feature designed to automate backup immutability and bolster data security against ransomware.

Spotify has unveiled a feature enabling users to customise playlist cover art, letting them add personal touches to over 8 billion playlists globally.

New Zealand's banking sector is set to launch a Confirmation of Payee feature to combat payment scams and errors starting November 2024.