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Pega clients can now embed the Amazon Connect experience directly into Pega Customer Service to provide agents with full customer context.

It is now paramount for financial services organisations to implement an architecture and strategy that has the capacity to support global trends.

Organisations worldwide lose millions of dollars every year on misplaced inventory - 25% of hospital staff time is wasted looking for these items.

We’re in the midst of a communications revolution where enterprise data centre networks must keep pace with ever increasing capacity demands.

Cisco and IBM are joining forces in a collaboration to fight cybercrime which extends beyond simpl sharing information, with new applications planned.

Epicor’s EVP Sabby Gill speaks on the surge in cloud-based ERP, as firms swap CapEx for OpEx in the digital economy.

NEC has opened a $4.38 million global security intelligence centre in South Australia which is expected to create 50 new jobs.

The modules support a range computing applications including Microsoft SQL, Oracle, Microsoft Azure, VMware VDI, Cloudera, Hortonworks and SAP HANA.

Aquantia is working with World Peace Industrial Group (WPI) to expand its Asia Pacific (APAC) distribution channel into Southeast Asia and India.

One of Intel’s most noted country managers has decided to call it quits as the managing director for Australia and New Zealand (ANZ).

Aussie businesses have slipped down the mobility maturity stakes, with few local businesses using mobility as a competitive differentiator or enabler.

Ivanti has announced that it now enables high performance access instant availability of Office 365 in Citrix virtual desktop environments.

Talend partners with Cloudera to integrate with Altus, simplifying big data projects in the cloud and reducing costs for businesses.

Avnet is merging its centres in to one new facility, in a move the company says will increase productivity efficiency and speed-to-delivery.

Forcepoint introduces updated cloud security portfolio, aiming to accelerate secure adoption of cloud applications.

NRI Secure will sell the SANS Security Awareness training program in Japanese, filling a huge void in the localized training space.

The CASBAA Satellite Industry Forum 2017 recently wrapped up in Singapore amidst much fanfare made up of exclusive insights and discussion.

Citrix has unveiled a number of new and exciting innovations at its annual event, Citrix Synergy in a move the company says reveals the future.

Veeam has added a raft of new availability options for Microsoft Azure and AWS as it ramps up its 'always on cloud' focus.

MYOB asked 1,015 business owners around New Zealand about their thoughts on the government’s economic initiatives.