Enterprise Service Management stories
ManageEngine ServiceDesk Plus earns ITIL certification
Wed, 26th Feb 2025
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ai
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manageengine
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servicedesk plus
ManageEngine ServiceDesk Plus has secured ITIL certification for 14 IT service management practices, achieving Silver-tier status in PeopleCert's ATV programme.
Monday.com launches AI enterprise service management tool
Tue, 11th Feb 2025
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hcm
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ai
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service management
monday.com has launched its AI-driven Enterprise Service Management platform, monday service, to enhance operational efficiency for businesses across departments.
Merlin Knott becomes President of IFS Enterprise Service Management
Thu, 21st Mar 2024
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it services
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sap
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ifs
Merlin Knott has been appointed as President of IFS Enterprise Service Management business, aiming to elevate customer success and maximise potential in the enterprise service management sector.
Kinetic IT wins $50m ATO deal to coordinate new tech stack
Fri, 9th Jun 2023
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kinetic it
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ato
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enterprise service management
The Australian Taxation Office has chosen Kinetic IT as its lead Enterprise Service Management partner, in a contract worth $50m.
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Ivanti appoints new Partner Sales Director for ANZ
Thu, 22nd Dec 2022
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advanced persistent threat protection
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breach prevention
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cybersecurity
Ivanti hires Michael Coleman as Partner Sales Director for Australia and New Zealand to strengthen their partner ecosystem and streamline lead generation.