Customer Loyalty stories - Page 11

Customer loyalty proves critical for grocery retailers
Wed, 28th Jun 2023
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cx
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martech
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woolworths
New Eagle Eye research reveals how grocery retailers can win with customer loyalty standards and practices in light of the current economic climate.
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Khoros appoints Lindsay Sanchez as Chief Marketing Officer
Fri, 28th Apr 2023
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cx
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martech
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cmo
Khoros hire Lindsay Sanchez as its Chief Marketing Officer to lead the company's next phase of growth and innovation in digital-first customer engagement.

Open banking, payments and a new era for customer loyalty
Tue, 28th Feb 2023
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fintech
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cx
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martech
Open Banking has matured into an innovative payments solution enabling merchants to drive conversion, reward loyalty and improve the customer experience.

Zendesk investigates changing nature of customer experience
Thu, 16th Feb 2023
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cx
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martech
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zendesk
Zendesk, has released the company’s latest global Customer Experience Trends Report, revealing immersive experiences are fast becoming a key differentiator.

Value for money top of the list in building brand loyalty - report
Tue, 31st Jan 2023
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cx
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martech
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research
When asked which brand characteristics are essential for building customer loyalty, value for money was the most popular, chosen by 77% of respondents.

Saas industry veteran appointed new CEO at Acoustic
Fri, 20th Jan 2023
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saas
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cx
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martech
Acoustic, a global marketing and customer experience provider for B2C brands, has appointed Mark Cattini as its new CEO to accelerate its vision.

Talend appoints Casey George as Chief Revenue Officer
Fri, 11th Nov 2022
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data analytics
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hyperscale
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public cloud
Casey George appointed as Talend's Chief Revenue Officer, bringing expertise in scaling SaaS companies and accelerating growth.

Video: 10 Minute IT Jams - Introducing Loyalty Now
Tue, 8th Nov 2022
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smartphones
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cx
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blockchain
Anurag Vasisth joins us to share more about Loyalty Now, its offerings, and the company's infrastructure in Asia Pacific.

Why the financial services industry needs to embrace ‘relationship marketing’
Tue, 11th Oct 2022
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fintech
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cx
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martech
Fintech disruptors and a desire for personalized experiences are shaking up customer loyalty in the financial services industry.

Why QSRs need to ‘cook up’ a perfect customer loyalty solution
Tue, 11th Oct 2022
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data analytics
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cx
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martech
Competition is heating up in APAC's QSR industry. To stay profitable, restaurants must embrace digital transformation and personalized marketing.

Loyalty, pricing and service are D2Cs biggest shortfalls
Thu, 22nd Sep 2022
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crm
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cx
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martech
There is a key gap between brand manufacturer drivers for D2C deployment and their executional shortfalls, a new report reveals.

How brands can use offline data to drive better decision-making
Wed, 24th Aug 2022
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data analytics
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cx
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martech
It’s no secret brands are at the forefront of data usage and capture, especially those with an eCommerce element in their businesses.

Tranxactor Group to build customer loyalty with Oracle
Thu, 28th Jul 2022
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cx
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martech
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commerce systems
Tranxactor selects Oracle Cloud Infrastructure to offer immersive customer engagement and loyalty programs to brands.

Salesforce unveils new offerings for consumer goods companies
Thu, 23rd Jun 2022
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data analytics
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cx
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martech
Salesforce has announced new products for consumer goods companies to help brands navigate increasing market complexity more easily.

Adobe survey reveals link between brand trust and consumer buy-in
Wed, 22nd Jun 2022
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cx
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martech
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adobe
Adobe has announced results from a study, which finds a strong correlation between brand trust and consumer behaviour.

How focusing on user experience will help your online marketplace thrive
Fri, 17th Jun 2022
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crm
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uc
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cx
Online marketplaces have become increasingly popular, but companies must pay attention to the user experience to avoid potential pitfalls.

Zero party data and the new era of 'relationship marketing'
Fri, 17th Jun 2022
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data analytics
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cx
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martech
The ideal way to engage consumers is through real-time, hyper-personalised experiences, a new eConsultancy report reveals.

How to implement an effective and personalised loyalty program
Wed, 8th Jun 2022
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data analytics
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cx
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blockchain
There’s no doubt about it – incorporating a robust customer loyalty program in almost any consumer-facing business can pay off.

Boost Mobile now makes up over 7% of Aussie prepaid market
Tue, 24th May 2022
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endpoint protection
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cx
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martech
Boost Mobile has doubled its market share over the past four years and now has more than 7% of Australia's prepaid market, equivalent to over 700,000 people.

Five ways marketers can satisfy their 'sweet tooth' in a cookie-less world
Thu, 28th Apr 2022
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crm
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data analytics
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cx
We’ve been discussing the death of the cookie for a long time. Google announced plans to entirely phase out third-party cookies within two years.