Australian Stories

Cheap as Chips streamlines operations with SOTI MobiControl solution

Cheap as Chips improves store operations across remote Australia using SOTI MobiControl solution, enabling better connectivity and enhanced customer service.

By Sean Mitchell • 2 min read • Thu, 14th Dec 2023

Data Analytics

ConnectID brings digital identity solutions to Australian recruitment sector

ConnectID partners with Referoo, offering real-time, secure digital identity verification to the Australian recruitment sector.

By Imee Dequito • 3 min read • Fri, 17th Nov 2023

Global Stories

Data Protection

CybeReady releases new Data Privacy Toolkit for CISOs

Global security firm, CybeReady, introduces a free Data Privacy CISO Toolkit to support data protection initiatives, coinciding with Data Privacy Week.

By Shannon Williams • 3 min read • Thu, 25th Jan 2024

Network Infrastructure

71% of Australian small businesses view cyber attacks as major risk

Cybersecurity threats are escalating for Australian small businesses, with 71% viewing it as a major risk, says a global study by McAfee and Dell Technologies.

By Catherine Knowles • 3 min read • Fri, 19th Jan 2024

Data Analytics

Eagle Eye launches EagleAI for grocery, retail personalisation

Eagle Eye debuts data science solution EagleAI, promising bespoke promotions and heightened customer loyalty for global retailers and grocers via AI-powered personalisation.

By Kaleah Salmon • 3 min read • Mon, 15th Jan 2024

Unified Communications

Intel and DigitalBridge launch enterprise AI firm Articul8

Intel and DigitalBridge have launched Articul8, an independent AI company delivering comprehensive GenAI platform solutions with safeguarded, scalable and varied deployment options.

By Catherine Knowles • 3 min read • Thu, 4th Jan 2024

Virtualisation

Global modular data centres market to reach $81.2bn by 2030

The global modular data centres market is anticipated to surge to USD$81.2bn by 2030, due to efficiency and flexibility, says Research and Markets report.

By Shannon Williams • 3 min read • Tue, 2nd Jan 2024

Data Analytics

Safetica partners with Kaira to boost data security in APAC region

Safetica forms strategic alliance with Kaira to enhance data security solutions and cater to increasing cybersecurity needs in the APAC region.

By Kaleah Salmon • 3 min read • Thu, 21st Dec 2023

Data Protection

Jscrambler secures PCI DSS v4.0 compliance boosting client-side protection

Jscrambler, a client-side protection platform, achieves PCI DSS v4.0 compliance, showcasing their commitment to secure transactions.

By Catherine Knowles • 3 min read • Wed, 20th Dec 2023

Data Analytics

Certinia integrates advanced AI in service-oriented platform for improved efficiency

US tech firm, Certinia, integrates advanced AI into its service-oriented platform, aiming to revolutionise enterprise operations globally.

By Imee Dequito • 3 min read • Mon, 18th Dec 2023

Data Analytics

Eagle Eye Group appoints first Chief Artificial Intelligence Officer

Eagle Eye Group hires Jean-Matthieu Schertzer as its first Chief AI Officer, aiming to bolster AI-driven personalised retail promotions.

By Imee Dequito • 3 min read • Thu, 14th Dec 2023

Unified Communications

Ecosystm & Verint Playbook highlights wider scope needed for CX strategies

New Ecosystm and Verint Playbook suggests businesses need to broaden their CX strategies beyond generic telephony-based systems.

By Sean Mitchell • 2 min read • Tue, 12th Dec 2023

Customer Relationship Management

Zoom looks to enhance CX with AI-powered refinements

Zoom is set to enhance its AI-powered customer experience suite, improving services for businesses of all sizes.

By Shannon Williams • 3 min read • Thu, 7th Dec 2023

Data Analytics

The surprising reason customers are abandoning digital transactions

Businesses need to create easy, secure and personalised buying experiences that alleviate security concerns without collecting too much personal data.

By Ashley Diffey • 5 min read • Tue, 5th Dec 2023