Customer data stories - Page 2

Brexit has slashed British non-food retail exports to the EU, costing GBP £5.9 billion since 2019, while marketplaces rise as vital channels for UK brands.

Twilio introduces Linked Audiences and Segment Data Graph, enhancing Twilio Segment's integration with data warehouses for real-time, actionable customer insights.

Salesforce has unveiled new Einstein Copilot features aimed at marketers and merchants, enhancing AI-driven customer interaction and business efficiency.

Six years post-GDPR, many businesses still grapple with compliance. Andy Baillie of Semarchy proposes six MDM solutions to address ongoing data management challenges.

Amperity unveils the world’s first 'lakehouse' CDP, enabling seamless live data sharing between CDP and lakehouse. This innovation eliminates ETL processes, cutting costs and enhancing data security.

Over a decade-long tie, NetApp and Citrus Consulting are enhancing cloud computing, data management, and compliance in New Zealand, amid strict data sovereignty laws.

Paymentology and Audax join forces to deliver an innovative Cards-as-a-Service solution, simplifying and speeding up card programme launches for banks and FIs in Southeast Asia and the Middle East.

Amplitude sees 9% revenue boost in Q1 2024, hitting $72.6M. Notable growth includes a 37% rise in paying customers and expanding global clientele.

Forsta's research reveals comprehensive CX management significantly enhances brand perceptions and revenue growth.

Transformative Gen AI could revolutionise customer-centric marketing, allowing more personalisation and efficiency, states Rio Longacre, Managing Director at Slalom.

Aryza Group allies with Dotdigital to redefine customer experience in credit and debt management, combining their robust software solutions to ensure seamless, personalised, and secure cross-channel interactions.

Deltek unveils AI-powered assistant Dela, designed to enhance project delivery by automating processes and predicting needs using past behaviour.

Deltek unveils AI-powered tool, Deltek Dela, designed to revolutionise project delivery efficiency across its product suite, promising enhanced productivity, accuracy, and profitability.

Optiva and GDi team up to provide CSPs with integrated BSS and OSS software, linking billing and customer data to network management, delivering faster time-to-market and improved customer experiences.

Lenovo, in partnership with NVIDIA, announced hybrid AI solutions at the NVIDIA GTC global AI conference, revolutionising AI implementation across industries.

Business success rests on loyalty, data, and the timeless Golden Rule, highlighting the universal principle's power in fostering growth.

Rogue Russian hackers crippled The British Library's operations, pushing the respected institution into the pre-digital age through a malicious ransomware attack, sparking months of system rebuilding efforts.

Reltio shakes up the customer relationship management (CRM) and customer experience (CX) sectors with its innovative, AI-powered Reltio Customer 360 Data Product.

Banks wrestling with outdated systems can bolster sustainability efforts by leveraging carbon management to personalise client services, ensuring greener finance integrates seamlessly with consumer lifestyles.

Innovating with Gen AI on International Women's Day: Engaging with pre-eminent female tech leaders as they shape the marketing landscape for a data-driven future.