Credit stories - Page 2
Vodafone refunds Kiwi credit after Cyclone Evan
Thu, 20th Dec 2012
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edutech
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uc
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healthtech
Vodafone credits New Zealand customers’ calls to Fiji, Samoa, and American Samoa following Cyclone Evan, aids relief with equipment and USD $10,000 donation.
Telco’s text-bomb cancels TV ad
Tue, 18th Sep 2012
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uc
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telco
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new zealand herald
Vodafone cancelled its TV ad after a second person was bombarded with texts and calls due to a number mix-up, causing a flurry of complaints.
Telecom stumps up $5m for XT compensation
Tue, 2nd Feb 2010
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customers
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outage
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alcatel-lucent
Telecom pledges USD $5m for XT outage compensation, offering free calls, texts, and data, while also donating USD $250,000 to local charities.
Compo after TiVo glitch
Tue, 5th Jan 2010
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uc
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network infrastructure
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customers
Telecom is compensating around 150,000 broadband customers following a network upgrade for TiVo that resulted in slow speeds and billing errors.