Communication stories - Page 2
Meals on Wheels SA supporting its critical customer service function with UCaaS
Tue, 1st Oct 2024
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ai
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telephony
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customer service
Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.
Leaving nothing to chance with search and rescue missions
Mon, 30th Sep 2024
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uc
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it training
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wireless networks
New Zealand's vital Search and Rescue teams, backed by Motorola Solutions, bolster preparedness through annual exercises, ensuring seamless communication and coordination.
Morale gap in manufacturing: epicor report reveals insights
Mon, 30th Sep 2024
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dei
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cleantech
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sustainability
Epicor report unveils a significant morale gap in manufacturing, with 57% of managers versus 45% of workers rating their morale as high, impacting industry dynamics.
Report reveals demand for human 'soft' skills outpaces need for digital skills
Fri, 27th Sep 2024
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genai
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ai
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healthtech
Cornerstone's Global State of the Skills Economy Report 2024 reveals human skills are in demand, outpacing digital skills globally.
Humanising tech: A vision for the future of marketing
Fri, 20th Sep 2024
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data analytics
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martech
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personalisation
As AI transforms marketing, blending technology with human connection is vital. Storytelling, empathy, and authenticity are the keys to success.
TrilbyTV empowers clear communication in schools with Transform Trust
Thu, 19th Sep 2024
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digital signage
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schools
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digitisation
Transform Trust enhances staff communication using TrilbyTV's digital signage, promoting clearer messaging across 26 schools in Nottinghamshire and Derbyshire.
Sinch & Singtel partner to launch RCS messaging in Singapore
Wed, 18th Sep 2024
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cx
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martech
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supply chain & logistics
Sinch and Singtel have launched Singapore's first RCS Business Messaging service, revolutionising customer engagement with secure and interactive branded messages.
Melanoma Institute Australia partners with RingCentral for UCaaS
Mon, 16th Sep 2024
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edutech
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digital entertainment
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healthtech
Melanoma Institute Australia signs five-year deal with RingCentral to deploy RingEX UCaaS platform across 12 clinics, enhancing communication and patient care.
Study shows disconnect between IT departments & employees’ DEX
Fri, 13th Sep 2024
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kpis
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communication
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employees
Scalable Software reveals 45% of US and UK organisations fail to engage in employee journey mapping, highlighting major gaps in digital experience understanding.
Will EV charging infrastructure ever be fit for purpose?
Thu, 12th Sep 2024
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cartech
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power / energy
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availability
The UK's EV charging infrastructure is lagging amid shifting phase-out dates for petrol and diesel cars. Will it catch up by 2030?.
Genetec unveils cloud-based Operations Center for security teams
Thu, 12th Sep 2024
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physical security
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collaboration
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kpis
Genetec has launched Operations Center, a cloud-based solution to enhance security teams' task management and collaboration.
Exclusive: Bugcrowd's Nick McKenzie discusses the evolving role of CISOs
Thu, 5th Sep 2024
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risk & compliance
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data privacy
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ai
Bugcrowd's CISO has shared insights into how the role of Chief Information Security Officers is evolving amidst growing cybersecurity challenges.
Zyxel Networks uses AI cloud solutions to boost manufacturing
Wed, 4th Sep 2024
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firewalls
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network infrastructure
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it in manufacturing
Zyxel Networks' AI-powered cloud solutions are transforming manufacturing efficiency, addressing IoT complexity, and boosting security across global factories.
Solving the connectivity conundrum in UK office buildings
Tue, 3rd Sep 2024
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encryption
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cloud services
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productivity
A recent survey reveals poor office mobile connectivity affects 70% of UK hybrid workers, with 55% finding better connections at home, impacting productivity and stress.
Tackling the gender gap in cybersecurity: Advancing women's participation and leadership
Fri, 30th Aug 2024
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ai
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collaboration
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leadership
On International Women in Cyber Day, initiatives aim to address the gender gap in cybersecurity, advocating for more women in leadership roles to drive diversity and innovation.
Location-sharing tech to help back-to-school stress
Fri, 30th Aug 2024
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communication
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children
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family
New research by Life360 reveals over 50% of UK parents find September's back-to-school period highly stressful, with children ignoring calls cited as a key concern.
Zoom unveils smart name tags to enhance hybrid meeting inclusivity
Thu, 29th Aug 2024
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ai
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hybrid & remote work
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video conferencing
Zoom has launched the open beta of smart name tags, an AI-driven feature in Zoom Rooms, to boost inclusivity and engagement in hybrid meetings.
MDR services market set to reach US$9 billion in 2024
Thu, 29th Aug 2024
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apm
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cybersecurity
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software development
Canalys projects a 50% surge in managed detection and response services by 2024, with the market expected to hit US$9 billion driven by external demands.
StarHub launches ultra-low latency data centre connectivity service
Tue, 27th Aug 2024
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network infrastructure
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hyperscale
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dc
StarHub launches Low Latency Data Centre Connect, offering ultra-low latency, quantum-secure communication, and advanced network slicing for regional enterprises.
Inspiring women in cybersecurity through creativity and inclusivity
Tue, 27th Aug 2024
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edutech
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cloud security
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collaboration
Immersive cybersecurity experiences and inclusive hiring practices are key to attracting more women into the cyber sector, fostering creativity and diversity.