Australian Stories

Motorola Solutions helps Tasmanians report crime

The new technology will allow Tasmanian citizens to quickly and safely share crime-related information with police.

By Mitchell Hageman • 2 min read • Thu, 15th Dec 2022

5G: Revolution not evolution

The characteristics of 5G mean that the technology complements Wi-Fi very well, and true Interoperability with Wi-Fi can help drive better business outcomes.

By Raja Shah • 5 min read • Wed, 30th Nov 2022

Risk & Compliance

Zoom successfully completes IRAP Security Assessment

The IRAP is an information security requirements program developed by the Australia Signals Directorate (ASD).

By Mitchell Hageman • 2 min read • Mon, 14th Nov 2022

Global Stories

Data Analytics

Vonage adds Salesforce Shield Security in its contact centre

The solution adds additional business compliance and security features, optimizing customer engagement from a single platform.

By Gaurav Sharma • 3 min read • Fri, 6th Jan 2023

EduTech

Mission critical communication market continues to grow in APAC

The mission critical communication market in APAC is expected to grow from US$3,894.55 million in 2022 to US$ 6,951.60 million by 2028.

By Catherine Knowles • 2 min read • Fri, 30th Dec 2022

Storage

Hitachi Vantara celebrates local partners at 2022 ANZ Summit

At the event, long-standing partners were recognised for expansion, cloud services, outstanding experience and healthcare sector expertise.

By Gaurav Sharma • 3 min read • Thu, 29th Dec 2022

Endpoint Protection

Commpete hails ACCC's decision to block Telstra and TPG deal

Australian Competition and Consumer Commission has recently vetoed Telstra and TPG's deal to share a network in Australia's regional and rural areas.

By Gaurav Sharma • 3 min read • Wed, 21st Dec 2022

Application Programming Interface

Vonage named APAC CPaaS Company of the Year for fourth time

Frost & Sullivan has named Vonage Asia Pacific Communications Platform as a Service (CPaaS) Company of the Year for a record-breaking fourth consecutive year.

By Zach Thompson • 3 min read • Wed, 21st Dec 2022

Customer Relationship Management

New tools for Zoho Desk revealed for global market

These developments have been put in place to help customer service agents to improve engagement and deliver better customer experiences.

By Mitchell Hageman • 3 min read • Tue, 20th Dec 2022

Risk & Compliance

Exclusive: IPI edges out competition with compliance solutions

IPI is a people- and purpose-led business, and with 21 years in the industry, it's not hard to see why their solutions and expertise are highly sought after.

By Mitchell Hageman • 4 min read • Wed, 23rd Nov 2022

Data Protection

BlackBerry SecuSUITE expands partner network in Asia Pacific

New partners offer BlackBerrys' anti-eavesdropping technology to protect real-time communications for customers across the region.

By Shannon Williams • 3 min read • Wed, 23rd Nov 2022

Productivity

Zoom rolls out updates and innovations at flagship conference

Most notably, Zoom underscored the next step in its platform evolution with the beta launch of new product productivity tools: Zoom Mail and Calendar.

By Catherine Knowles • 5 min read • Fri, 18th Nov 2022

Hybrid & Remote Work

ServiceNow and Zoom expand ongoing partnership

ServiceNow and Zoom have expanded their partnership to offer better connectivity and collaboration solutions for customers.

By Mitchell Hageman • 2 min read • Thu, 10th Nov 2022

Unified Communications

Video: 10 Minute IT Jams - An update from Sennheiser

Jason Grbevski joins us to discuss how the company is working within the business and education communication markets.

By Mitchell Hageman • 6 min read • Thu, 27th Oct 2022

Platform-as-a-Service

Fraud and inefficiencies to cost CPaaS $1.4 billion by 2026

New research reveals that fighting fraud and achieving consolidation as the top challenges for CPaaS providers.

By Shannon Williams • 3 min read • Fri, 21st Oct 2022

Unified Communications

Callroute and Coolwave team up to deliver global SIP solutions

Callroute has partnered with Coolwave Communications to automate the provisioning of cloud telephony services across UCaaS and CCaaS platforms.

By Catherine Knowles • 3 min read • Wed, 12th Oct 2022

Artificial Intelligence

WyreStorm unveils new video bars and an HD video system

WyreStorm has released new products, including two video bars and a high-definition (HD) video system, to improve customers' audio and video experience.

By Gaurav Sharma • 3 min read • Fri, 16th Sep 2022

Space Technologies

KT SAT and Thales Alenia Space sign comms satellite contract

South Korean satellite service provider KT SAT and Thales Alenia Space have signed a contract for the KOREASAT 6A communications satellite.

By Zach Thompson • 3 min read • Wed, 14th Sep 2022