Communication stories
Live Group unveils Envoku for personalised engagement
Last week
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partner programmes
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personalisation
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cdp
Live Group has unveiled Envoku, an AI-driven platform aimed at revolutionising audience engagement and personalisation for businesses and event organisers.
Enhancing efficiency at Isis Central Sugar Milling Cooperative with WAVE PTX
Last week
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supply chain & logistics
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fleet management
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collaboration
Isis Central Sugar Milling Cooperative in Queensland enhances operational efficiency by implementing Motorola's Wave PTX technology for improved communication.
Zoom unveils AI Companion 2.0 enhancing productivity
Last month
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data privacy
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ai
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microsoft
Zoom has launched AI Companion 2.0, an enhanced tool aimed at boosting productivity in meetings and communication, available at no extra cost.
Nearly half find AI helpful for customer service: study
Last month
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digital transformation
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cx
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martech
Nearly half of consumers find AI chatbots helpful for customer service, with 48% noting improved experiences, a new study reveals.
Audiebant partners with Simply NUC to enhance safety tech
Last month
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cartech
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cloud services
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computing
Audiebant has partnered with Simply NUC to become the exclusive supplier of custom computing products, aiming for 500% growth in client base and revenue.
Unlock maximum value from the Google Cloud Platform with a little help from a friend
Last month
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storage
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data analytics
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hyperscale
Businesses seeking to maximise Google Cloud Platform’s offerings are advised to partner with experts to navigate its complexities and drive marketing success.
Lucid reveals UK business challenges in communication
Last month
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devops
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apm
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software development
Lucid Software research highlights that 46% of UK businesses waste hours on decision-making due to poor communication and project management challenges.
Adobe Express expands with AI & key integrations
Last month
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martech
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genai
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ai
Adobe is enhancing Adobe Express for enterprises with AI-powered features and integrations with platforms like Slack and Google, starting October 14, 2024.
Trend Micro study reveals cybersecurity gaps in Australia
Last month
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firewalls
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network security
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advanced persistent threat protection
A Trend Micro study highlights alarming cybersecurity gaps in Australia, with only 37% of organisations having adequate staffing for 24/7 coverage.
Study reveals GenAI's rising role in global innovation
Last month
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genai
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llms
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ai
A new study reveals that 46% of Wazoku's network have adopted Generative AI to drive innovation, showcasing its pivotal role in creative processes.
Australian cybersecurity roles increasingly stressful, says ISACA survey
Last month
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martech
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cybersecurity
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adobe
Australian cybersecurity professionals face rising job stress amid increased threats and low budgets, with 53% anticipating a cyberattack within a year.
Meals on Wheels SA supporting its critical customer service function with UCaaS
Tue, 1st Oct 2024
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ai
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telephony
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customer service
Meals on Wheels SA upgrades to RingCentral UCaaS, saving 30% in telecom costs while integrating paper-based fax services to accommodate tech-shy volunteers.
Leaving nothing to chance with search and rescue missions
Mon, 30th Sep 2024
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uc
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it training
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wireless networks
New Zealand's vital Search and Rescue teams, backed by Motorola Solutions, bolster preparedness through annual exercises, ensuring seamless communication and coordination.
Morale gap in manufacturing: epicor report reveals insights
Mon, 30th Sep 2024
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dei
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cleantech
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sustainability
Epicor report unveils a significant morale gap in manufacturing, with 57% of managers versus 45% of workers rating their morale as high, impacting industry dynamics.
Report reveals demand for human 'soft' skills outpaces need for digital skills
Fri, 27th Sep 2024
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genai
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ai
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healthtech
Cornerstone's Global State of the Skills Economy Report 2024 reveals human skills are in demand, outpacing digital skills globally.
Humanising tech: A vision for the future of marketing
Fri, 20th Sep 2024
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data analytics
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martech
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personalisation
As AI transforms marketing, blending technology with human connection is vital. Storytelling, empathy, and authenticity are the keys to success.
TrilbyTV empowers clear communication in schools with Transform Trust
Thu, 19th Sep 2024
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digital signage
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schools
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digitisation
Transform Trust enhances staff communication using TrilbyTV's digital signage, promoting clearer messaging across 26 schools in Nottinghamshire and Derbyshire.
Sinch & Singtel partner to launch RCS messaging in Singapore
Wed, 18th Sep 2024
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cx
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martech
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supply chain & logistics
Sinch and Singtel have launched Singapore's first RCS Business Messaging service, revolutionising customer engagement with secure and interactive branded messages.
Melanoma Institute Australia partners with RingCentral for UCaaS
Mon, 16th Sep 2024
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edutech
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digital entertainment
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healthtech
Melanoma Institute Australia signs five-year deal with RingCentral to deploy RingEX UCaaS platform across 12 clinics, enhancing communication and patient care.
Study shows disconnect between IT departments & employees’ DEX
Fri, 13th Sep 2024
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kpis
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communication
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employees
Scalable Software reveals 45% of US and UK organisations fail to engage in employee journey mapping, highlighting major gaps in digital experience understanding.