AI Adoption stories - Page 6

8x8 unveils AI Studio to let customer experience teams build agents with natural language, aiming to cut integration delays and costs.

Tax Systems rolls out AI assistant blending company data and IBFD research to speed cross-border tax analysis for multinational in-house teams.

Amex GBT gives Egencia agentic AI and Concur Expense integration, aiming to streamline business travel bookings and cut manual claims work.

akto wins Boomi Platinum Partner status as enterprises in Australia and New Zealand seek stronger integration, governance and data foundations for AI.

Finance chiefs warned over shadow AI as staff paste ERP data into consumer tools, risking model training and bypassing governance.

Cloudera says most firms have embraced AI, but weak data governance, access controls and integration are still blocking real-world gains.

Cloudflare launches Mesh to give AI agents secure access to private networks across clouds, data centres and internal systems.

Thryv has rolled out Thryv AI Lead Flow in Australia and New Zealand, aiming to help small businesses capture enquiries, score prospects and automate follow-up.

SoftServe study finds 72% of executives expect AI agents to run software lifecycles within two years, as hiring shifts towards AI engineers.

Experts warns that AI agents and other non-human identities are exposing dangerous enterprise blind spots as firms race to scale automation.

Sparq opens The Shop to trial artificial intelligence in live-like settings, helping clients weigh risks and returns before investing.

ACTO rolls out role-based AI SuperAgents for life sciences field teams, aiming to speed compliant access to approved content across sales and medical work.

Australian Centre for AI in Marketing unveils four-week search strategy course as AI summaries drive fewer clicks and reshape brand visibility.

Ping Identity appoints Antony Collins as Regional Vice President for Channels and Alliances across Asia Pacific and Japan to expand partner ecosystem.

AI mentions surge in Australian job ads as employers broaden use, but public sector hiring still lags private firms by months.

IDC study says outdated systems are stalling AI rollouts across Asia Pacific, while digitally mature firms far outpace peers on revenue.

CIOs warned AI will miss ROI without process intelligence as Celonis survey finds 85% of firms eyeing agentic enterprise status and 76% held back.

Westpac NZ rolls out Microsoft Dynamics 365 Contact Centre with AI support, aiming to speed up calls and cut waits across New Zealand branches.

Cloudflare adds new tools for long-running AI software, with Dynamic Workers, Artifacts and Sandboxes aimed at making agents easier to run at scale.

FintechOS rolls out FintechOS 8 preview, pairing governed AI with product workflows for lenders and insurers as it eyes launch later this quarter.