AI Adoption stories - Page 16

Australian firms boost AI spending for customer experience, but skills, data gaps and staff concerns show ambitions outpacing readiness.

SMBs are bullish on AI but a new ECI report finds poor data, scarce skills and unclear use cases are stalling real-world results.

Socotra launches embedded AI assistant in its Operations Workbench, promising faster, auditable underwriting across products and regions.

Zapier's study of 10,000 workflows shows AI is shifting from one-off tools to core lead-management infrastructure for sales teams.

AI is speeding up shorter workdays but piling on more tasks, with rising collaboration, multitasking and weekend work, a study finds.

Anthropic will open a Sydney office within weeks, expanding its Asia-Pacific footprint and deepening AI partnerships in Australia and New Zealand.

Manulife taps Akka's runtime to harden and scale its beta enterprise agentic AI platform for regulated, business-critical workloads.

Audit firms are racing to embed AI into core work, but say true advantage now hinges on tougher governance, bias controls and global rules.

NTT DATA launches Nvidia-based 'enterprise AI factories' to help global firms standardise, scale and govern production AI deployments.

Tricentis launches AI Workspace, an agentic quality platform unifying software testing, governance and human oversight for enterprises.

Thrive launches a governed AI workspace and phased adoption model to tame shadow AI, uniting access to 50-plus major language models.

AI projects in full production race ahead as a global survey exposes a widening trust and speed gap with organisations still experimenting.

Enterprises ditch plug-and-play AI as Cognizant research shows buyers now favour bespoke builds and services-led, long-term partnerships.

Legal AI platform Legora raises USD $550m at a USD $5.55bn valuation to speed expansion across the US and wider Asia-Pacific markets.

Saviynt taps Exclusive Networks to distribute its identity security tools across APJ, targeting surging AI-driven machine identities.

Employers plan to cut junior hiring as AI expands, leaving most staff feeling unprepared for rapid shifts in work and skills demand.

Ransomware attacks in Asia-Pacific surged 59% in 2025 as rapid digitalisation and AI adoption fuel faster, more targeted cyber extortion.

GenAI use in healthcare is fuelling patient data policy breaches, with regulated records making up 89% of AI-linked violations, research shows.

Cohesity launches Enterprise AI Resilience to protect production AI, contain rogue agents and speed recovery across hybrid data estates.

Microsoft launches Agent 365 and Microsoft 365 E7, blending AI agents, Copilot upgrades and security tools in a single enterprise push.