TechDay Australia - Australia's technology news network

About Shannon

Shannon Williams mugshot photo
Shannon Williams
Journalist
Shannon is a freelance editor and writer. As a professional content creator over the last ten years, Shannon has worked across many industries including tech, business and travel, in a variety of mediums including media, publishing, communications and social media. She has a knack for finding the right voice for her audience and relishes the opportunity to tell stories.

Stories by Shannon

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LG partners with Tenstorrent to enhance AI chip development
Today
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cx
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martech
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hpc
LG Electronics is expanding its partnership with Tenstorrent to enhance AI chip development for home appliances and future mobility applications.
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Australian firms lagging in AI readiness, says Cisco report
Today
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data analytics
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cx
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martech
A report from Cisco reveals that only 4% of Australian businesses are fully prepared to harness AI, highlighting urgent challenges in readiness.
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SolarWinds report highlights key ITSM improvement strategies
Today
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solarwinds
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itsm
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strategy
SolarWinds' 2024 State of ITSM Report reveals that adding staff alone won't improve IT service management efficiency, highlighting automation as key.
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Australians overpay for internet speeds, says SpinTel study
Yesterday
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uc
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telco
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data security
A recent SpinTel study reveals that 70% of Australians are hesitant to choose slower internet speeds, potentially forfeiting savings on their plans.
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Poor data quality hinders AI success for many firms
Yesterday
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digital transformation
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genai
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ai
A new report reveals that poor data quality and lack of infrastructure are hindering AI projects for one in three companies, highlighting urgent need for core modernisation.
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Kaseya predicts a technology boom for MSPs and SMBs
Yesterday
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cx
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martech
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it automation
Kaseya predicts a transformative future for Managed Service Providers, as technology enables small to mid-sized businesses to compete with larger firms.
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Australian firms to boost IT investment in sustainability efforts
Yesterday
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ai
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cleantech
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ibm
IBM's 2024 State of Sustainability Readiness Report reveals 93% of Australian business leaders plan to increase IT investments in sustainability efforts.
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Tips to shop safely online during Black Friday frenzy
Yesterday
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cybersecurity
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trustwave
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online shopping
As Black Friday and Cyber Monday approach, experts urge vigilance against online scams, with Australians losing AUD $14.9 million to scams last year.
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Workday named leader in 2024 Gartner Magic Quadrant
2 days ago
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uc
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digital transformation
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hcm
For the third consecutive year, Workday has been named a Leader in the 2024 Gartner Magic Quadrant for Cloud ERP for Service-Centric Enterprises.
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Rising debt burdens threaten young adults in Singapore
2 days ago
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inflation
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millennials
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generation z
Debt is increasingly concerning for young adults in Singapore, with rising average loan sizes highlighting financial pressures despite a drop in applications.
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Australians favour bigger TVs as tech advances & costs drop
2 days ago
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digital entertainment
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displays & projectors
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tv
New research from Kogan reveals a surge in demand for larger TVs in Australia, with screen sizes expanding from 65 inches to 100 inches by 2024.
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Restive forecasts 2025 retail trends: convenience reigns
2 days ago
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surveillance
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cx
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martech
Technology consultancy Restive predicts that convenience, personalisation, and sustainability will dominate retail trends in 2025 for both online and physical stores.
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AI agents to redefine corporate roles by 2025, says Glass
2 days ago
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e-learning
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genai
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ai
Graham Glass, CEO of CYPHER Learning, predicts 2025 will see a major shift towards autonomous AI agents, while addressing workers' concerns over job security.
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Tricentis unveils AI-powered qTest Copilot for testers
2 days ago
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devops
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apm
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genai
Tricentis has launched qTest Copilot, a generative AI tool designed to enhance test case generation and streamline testing for software delivery teams.
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8x8 unveils AI-driven enhancements to cloud platform
2 days ago
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uc
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cx
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martech
8x8 has launched new AI-driven enhancements to its cloud platform, aiming to boost customer engagement and support over 50 languages for live chats.
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Nerdio expands platform to manage full Microsoft 365 suite
2 days ago
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uc
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microsoft
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cloud services
Nerdio expands its Manager for MSPs platform to manage Microsoft 365, offering flexible pricing and enhanced security features through a CIS partnership.
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Mastercard unveils biometric payment passkey service
Last week
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surveillance
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payment technologies
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cybersecurity
Mastercard has unveiled enhancements to its Payment Passkey Service, introducing biometric authentication to streamline secure online transactions.
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Business Systems & Teneo.ai unveil AI voice automation
Last week
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uc
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digital transformation
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cx
Business Systems has teamed up with Teneo.ai to revolutionise the contact centre landscape with an AI-driven voice automation solution boasting over 95% accuracy.
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Australia positioned for $18.8bn AI economy by 2035
Last week
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data analytics
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risk & compliance
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genai
A report from Microsoft and Mandala Partners reveals Australia could secure $18.8 billion in AI revenue by 2035, emphasising strategic investment and innovation.
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Meta1st launches AI platform to tackle cyber threats
Last week
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phishing
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e-learning
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advanced persistent threat protection
Meta1st has launched an AI-driven platform aimed at reducing cyber risks by enhancing employee training and security awareness in organisations.